General

At aphop, you can enjoy the benefits of wholesale shopping without the annual membership fees.

Create a FREE account to start shopping with mail id, click on 'Sign up with email' You will get the activation mail, Click on that link and activate the account.

We strive to ship out orders within the same business day. We send one email when your order is processed and another email when your order ships.

We are currently supporting limited zip codes in Atlanta, Georgia only 30028, 30040, 30041.

Security is super important to us. We focus on providing a secure environment that goes above and beyond industry security standards and guidelines. We use a payment solution that is a validated Level 1 PCI DSS Compliant Service Provider and we hold a PCI DSS Merchant Compliance Certificate.

Unfortunately, we cannot accept EBT at this time.

Shipping

We ship with UPS. UPS delivers Monday through Sunday. Certain deliveries may require a signature and this determination is at the sole discretion of the carrier's driver. Due to the size of our bulk items, large orders may arrive in multiple boxes.

We strive to ship out orders within the same business days as long as the order is placed by 12:00 PM the same day. We send one email when your order is processed and another email when your order ships.

My Order

When you are ready to check out, just enter your promo code in the ‘Coupon Code' field and click apply.

Please make sure your order meets the requirements of the promo code you wish to use. If you checked and are still having issues, please email Team aphop at help@aphop.com.

Email help@aphop.com with your order number and promo code. We can look into it for you.

Go to My Account > Order History. Tracking information and delivery details are also included in your shipping confirmation email.

Yes, we have an option for you in ‘My Orders’, but we highly recommend email help@aphop.com with the order number. We will try our best to help before the order ships out.

We are very sorry for the inconvenience. Let us know at help@aphop.com.

Sure thing! If you are not 100% satisfied with your purchase, you can return the item for a refund. You have up to 5 days from the delivery date. Our return policy can be found here. Please reach out to help@aphop.com for help.

Please email help@aphop.com with your order number and desired changes. In most cases, we can make shipping address adjustments, but in all cases, we will try our best to help.

Upon the successful completion of your order, order details confirmation e-mail, will be sent to your registered email ID.

No, currently this service is not available.

My Account

'My Account' is the section where you can view your Personal Information, Order History and Shopping List.

You can manage your payment method, shipping addresses, email preferences, and password under My Account.

Got to My Account > My Profile > Change Password.

Product / Price / Promotion

You can search for a product by navigating through the shop by category pages or by using search tab on the top of every page.

We ensure that all our products are hygienically and carefully handled and maintain them in the correct temperature & packaging.

Payment

You can pay for your order using the Credit Card / Debit Card payment.

Any question?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.

Customer support

+1 980-393-4567

Send a mail

help@aphop.com